Privacy Policy

Last Updated: March 13, 2025

Waba Marketing (a unit of Purplematics Pvt Ltd) ("Company", "we", "our", "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you access our website, WabaMarketing.com (a unit of Purplematics Pvt Ltd) and use our marketing services ("Services"). By using our Website or Services, you agree to the practices described in this policy.

1. Definitions

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and payment details when you contact us, request our services, or make a payment.
  • Non-Personal Information: Includes data automatically collected when you visit our Website, such as your IP address, browser type, operating system, and browsing behavior.
  • Third-Party Information: Information provided to us by third-party platforms or tools integrated into our services (e.g., analytics, CRM).

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our Services.
  • To communicate with you about your inquiries, projects, or updates.
  • To process payments and issue invoices.
  • To analyze website traffic and enhance user experience.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • Service Providers: With third-party providers who assist us in delivering our Services (e.g., payment processors, hosting providers).
  • Legal Compliance: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system can guarantee 100% security.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to collect information and enhance your browsing experience. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of the information we hold about you.

To exercise these rights, contact us at info@wabamarketing.com.

7. Refund Policy

At Waba Marketing (a unit of Purplematics Pvt Ltd), we strive to provide the highest quality marketing services. However, we understand that situations may arise where you might seek a refund. Our refund policy is as follows:

Eligibility for Refunds

  • Refund requests must be submitted within 14 days of payment.
  • Refunds will only be processed for work not yet completed or delivered.
  • No refunds will be issued for services already rendered or campaigns already executed.

Non-Refundable Scenarios

  • If a project is canceled by the Client after work has started, the portion of work completed will be billed, and refunds will not be granted.
  • Payments for consulting sessions or strategy development are non-refundable once the session has taken place or deliverables have been provided.

Refund Process

  • Submit your refund request by emailing contact@wabamarketing.com with your payment details and reason for the request.
  • Our team will review the request and respond within 7 business days.
  • Approved refunds will be processed to the original payment method within 14 business days.

Policy Amendments

We reserve the right to update or amend the refund policy. Any changes will be communicated on this page.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our Website or Services after any changes indicates your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or Refund Policy, please contact us: